Help
Your account is created by your organization — a club, school, league, or program. If you can’t sign in, didn’t receive an invite, or see the wrong teams or players, the fastest fix is your organization’s administrator: they control rosters, roles, and invitations.
You can permanently delete your account any time from Profile → Delete account — on the web or in the mobile app. Deletion removes your login and personal information; records that belong to your organization (rosters, invoices, team messages) are retained by that organization with your identity removed. If you can’t sign in to do it, email support@strivona.com from your account email address and we’ll take care of it.
Questions about a fee, invoice, or payment go to the organization that issued it — you can reply to any invoice email or contact them from the app. Organization administrators with plan questions can manage their subscription at strivona.com under Settings.
Found a bug, have a feature request, or something above didn’t solve it? Email us at support@strivona.com — include your organization name and, if it’s a bug, what you were doing when it happened. We read everything.
Looking for our privacy practices? Read the Privacy Policy.